1. BOOKING & ADVANCE DEPOSIT
To reserve your place for the trips, please complete the Booking Form and send it with the advance deposit of 50% of the total Tour amount for Indian nationality or USD 250 per person for other than Indian nationality to our bank account.
2. PAYMENT
FULL PAYMENT must be received before 15 days (for domestic tours) & 30 days (for international tours) of your departure date. Without full payment one cannot commence their trip. No Exception Accepted. If you are paying in Indian Currency, note that the current valuation is 1 USD to 75.14 INR. If this exchange rate increases at the time of departure date, then you have to pay the difference amount.
3. AMENDMENTS
If you wish to make amendments to your trip arrangements, you must notify Outlander Travels and Adventure Pvt. Ltd. in writing. Each amendment to your trip arrangements will incur an administration fee depending upon the situation. All administration fees must be paid before departure.
4. CANCELLATION POLICY
It is our most important aim that you enjoy your holiday and that we earn your trust. However, we are not responsible for any cancellation due to any industrial disputes, technical failure of any type of transport we use, loss of earnings, late arrivals or force majeure, or any items beyond our control. After booking, if you wish to cancel your trip, you must notify Outlander Travels and Adventure Pvt. Ltd. in writing. Once Outlander Travels and Adventure Pvt. Ltd. receives your notice, cancellation will take effect subject to the following:
- If cancellation takes place in between 90 – 150 days (for international Tours) & 30 days (Domestic Tours) prior to your departure date, your full payment will be refunded except the non-refundable deposit:
- If cancellation takes place in between 30-90 days (for international Tours) and 15-30 days (Domestic Tours) prior to departure 75% of your payment will be refunded except the non-refundable deposit.
- If cancellation takes place less than 30 days (for international Tours) and less than 15 days (Domestic Tours) prior to departure due to client’s personal problems, all previously paid amount(s) will be forfeited.
4. MEDICAL DISCLOSURE
You declare and warrant that:
- You are in good health and mental and physical fitness at the time of booking this trip.
- You have disclosed to Outlander Travels and Adventure Pvt. Ltd. every matter concerning your health and mental and physical fitness of which you are aware, or ought to reasonably be expected to know, that is relevant to Outlander Travels and Adventure Pvt. Ltd. decision to permit you to go on the trip.
5. ROUTE CHANGES, POSTPONEMENT, CANCELLATION OR DELAY
- Outlander Travels and Adventure Pvt. Ltd. reserves the right to:
- Change the date of departure or conclusion of the trip, or
- Modify any aspect of the trip, or
- Cancel or modify any routes within the trip or objectives set out in the itinerary, or
- Substitute different or equivalent routes within the trip in place of cancelled or modified routes, or
- Postpone, cancel or delay, any such aspect of the tour if, in the absolute discretion of Outlander Travels and Adventure Pvt. Ltd., it is necessary to do so due to inclement weather, snow or icy conditions or conditions that are otherwise likely to be hazardous or dangerous or due to any other adverse or threatening conditions whether political or military or terrorist or otherwise or if, in the absolute discretion of Outlander Travels and Adventure Pvt. Ltd. there is a likelihood of any such event occurring which may impact upon the safety of the participants, or if an act or omission of a third party prevents the tour or the aspect of the tour being undertaken in accordance with your booking. In the event of any change, modification, cancellation, postponement or delay under this condition, you acknowledge that you will have no right of refund of the tour price (whether in whole or in part) and no right to claim compensation for any injury, loss or damage or other additional expenses incurred by virtue of the change, modification, cancellation, postponement or delay. Outlander Travels and Adventure Pvt. Ltd. also reserves, in its absolute discretion, the right to cancel any tour due to any government travel warning or advice, or any change in such warning or advice.
- Make a final decision that is binding in case of any differences or disputes during the trip.
- Cancel a trip if a participant does not comply with all the formalities required by respective countries or region or state en-route. Any participants carrying unlawful drugs, political propaganda, firearms or pamphlets will immediately be excluded from the tour without any refund.
6. INSURANCE
Personal travel insurance is not included in the trip price. It is a condition of booking a trip with Outlander Travels and Adventure Pvt. Ltd. and your responsibility to ensure that you are adequately insured for the full duration of the trip in respect of illness, injury, death, loss of baggage and personal items and cancellation and curtailment.
7. AIRLINE
Any material published by Outlander Travels and Adventure Pvt. Ltd., the Booking Form and these conditions of contract are not issued on behalf of, and do not commit any airline whose services are used or proposed to be used in the course of the trip. In the event that an airline’s proposed travel or fare schedule is amended or cancelled, such amendment or cancellation will not be considered a cancellation of the trip by Outlander Travels and Adventure Pvt. Ltd.
8. TRIP PRICES
The prices are based on ground costs, fuel prices, airfares, exchange rates and assumptions made at the printing of the brochure. Outlander Travels and Adventure Pvt. Ltd. tries its utmost not to increase trip prices (in full or part), however sometimes increases are outside its control Outlander Travels and Adventure Pvt. Ltd. reserves the right to amend trip prices (or any part) without notice at any time before and including the departure date. Amendments may be necessitated for many reasons including, but not limited to, exchange rate fluctuations, increased fuel costs, airfares, airport charges, increases in ground operator service fees, or the need to engage alternative air or ground operators. Any increase in trip prices must be paid prior to the departure date.
9. ASSUMPTION OF RISK
You accept and agree to assume all risk associated with the journeys and further agree to abide by the terms and conditions of Outlander Travels and Adventure Pvt. Ltd. as described herein and its brochures and publications. In the event of illness, accident, weather, political and other factors beyond their control, I will not hold Outlander Travels and Adventure Pvt. Ltd. and its agents, associates or employees responsible or liable for damages. I understand I am traveling at my own risk.
Note: Above terms and conditions are also based on by default condition basis and can be change or update time to time.